Talking therapies

Manage long-term health conditions

What we do 

Hartlepool and East Durham Mind helps people who are suffering emotionally. You might feel depressed, anxious, suffer from panic attacks, sleep problems, low mood, struggle with unwanted, uncontrollable thoughts, lost a sense of hope and optimism or struggle with bereavement or in relationships. We also help people with one or more long-term health conditions such as diabetes, arthritis/musculoskeletal problems, respiratory problems, chronic pain, chronic fatigue, epilepsy, heart disease or unexplained persistent physical symptoms. Long-term health conditions can also lead to emotional distress.

Any emotional distress can mean everyday life feels very difficult and activities that were once enjoyed now feel challenging or can’t even be faced. Our service helps you to rapidly discover ways to overcome difficult feelings and resume normal living. We will work alongside you so that you can learn how to lead the most fulfilling life possible.

We help in various ways – depending on your circumstances. You might see a therapist or support worker and work one to one; attend a small group to learn skills for managing challenging feelings and behaviour, such as anxiety; use online, self-help programmes; receive practical help – e.g. debt management, form filling or other issues that often cause enormous stress – and support with housing problems.

Who the service is for and how to obtain it 

The service is for anyone aged 16 years and over living in Hartlepool Borough and Stockton Borough, including Billingham and Thornaby. To get help you can refer yourself – by phoning 01429 269303 (any option of 1-4) or completing the Expression of Interest Form at the bottom of the page – or be referred by your GP or other health professional. 

What to expect 

We can meet with you in a range of locations, including community venues or at our Hartlepool base (opposite Morrisons) or Stockton base (on Yarm Road near Yarm Lane). We have daytime, evening and weekend sessions available. At both Hartlepool and Stockton we have comfortable, warm and spacious reception areas where you will receive a warm welcome and in which you can relax before your appointment.

At your first appointment – with one of our friendly, experienced and trained staff team members – you’ll be asked to talk about your circumstances and complete a short questionnaire (with help if needed) about how you’ve been feeling. Together, we’ll discuss which of our services might be the best suited to you and where would be most convenient for you. We’ll answer any questions you might have.

We’ll send you appointment reminders by the best means for you, such as text or letter.

If it becomes apparent from your feedback that the treatment isn’t working as effectively as necessary we’ll discuss alternatives.

Our appointment times are – Weekdays 9 – 5pm; two late evenings per week 5 – 8pm; periodic Saturdays, 9 – 2pm.

Age range 

Anyone aged 16 and over who is registered with a GP in Hartlepool or Stockton

Expression of Interest - Hartlepool Talking Therapies service

Please complete the form below and click on SUBMIT – the form will not send unless the essential information indicated is completed:

When we receive this form we will TELEPHONE you to arrange your appointment. Please check that the phone number you have entered is correct and that you are OK for us to use this.