Let's Connect - Hartlepool and East Durham Mind

If you have any other health concerns at this time please do call your doctors, they are still open and you are not “bothering” them if you need to speak about something going on for you right now. COVID-19 is a terrible thing but other health problems are also a priority - call your GP and check it out!

Many people are finding the current situation very difficult, that is completely normal, here are some numbers and information that might be helpful

Welfare Helpline (HBC) - 01429 284284 for those on a low/ no income, those applying for benefits and waiting for payments, those in financial hardship – access to food vouchers, gas/electricity top ups, microwaves/kettles/slow cookers etc.

Support Hub Helpline (HBC) - aimed at those self-isolating or unable to leave home. The Support Hub offers: Information & Advice, Emotional Support, Delivery of Food & Prescriptions and Links to Other Services

Operating 10-4 Mondays to Fridays, 10-2 Saturdays. The hub can be contacted by calling 01429 272905, email This email address is being protected from spambots. You need JavaScript enabled to view it.

Burbank Community Centre Telephone 07472 358704

“poolietimeexchange” on Facebook - distributing Food and Hot Meals (also desperately in need of volunteers, food, kitchen space and money to provide for increasing numbers of individuals and families in need)

Hartlepool Foodbank - Telephone 01429 598404, based at 28 Church Street, Hartlepool. Check their facebook page for opening times

"The food bank is now only operating through deliveries, please do no go to the food bank, instead contact them by phone"

Hartlepool Food Network- Call 07967 671046, collecting unwanted fresh food and sharing it with people in need

Mental Health Support - Let's Connect - Telephone 01429 269303

Families Helpline - Changing Futures North East 0 1429 891444 - offering relationship support to families who might be struggling in these difficult times

Domestic Abuse Helpline - Harbour - Telephone 03000 20 25 25 (24 hours a day)

Personal Crisis Helpline - Samaritans Call free on 116 123 24 hours a day

And remember, if you are in personal danger, if you feel you are about to harm yourself or someone else, then call 999 or go to your nearest accident and emergency (use the “need urgent help” button above for more information)

Involving individuals and communities in mental health support and wellbeing

Let's Connect East Durham

Community Transformation

Let's Connect Hartlepool

Services for Professionals